The LD workshop

1. Introduction

This privacy policy describes how L'atelier LD collects, uses and protects the personal information you may provide during your visit to our website.

By accessing our site, you agree to the collection and use of your data in accordance with this policy.

Atelier LD is committed to processing your information in a legal, fair, transparent and secure manner, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) .

2. Identity of the data controller

The LD workshop
Self-employed
Address: 25 Rue Hector Berlioz, 77470 Trilport, France
Email: latelierldbougie@gmail.com
SIREN/SIRET number: (pending)

3. Data collected

When you browse the site or make purchases, we may collect the following data:

• Identity information: last name, first name, postal address, email, telephone.
• Transaction data: products ordered, amount, payment method (banking information is never stored by L'atelier LD).
• Technical data: IP address, browser, device used, pages viewed (collected automatically via Shopify).
• Communication data: messages sent via the contact form or by email.

No sensitive data (religion, health, etc.) is collected.

4. Purposes of processing

Your personal data is collected for the following purposes:

• Management and shipping of orders.
• Delivery tracking and after-sales service.
• Customer relationship management and response to requests via the contact form.
• Issuing invoices and compliance with legal obligations.
• Improving the site and user experience.

No data is used for commercial prospecting purposes without your explicit consent.

5. Legal basis for processing

The processing is based on the following legal bases:

• Execution of a contract : processing of orders and deliveries.
• Legal obligation : invoicing and accounting.
• Legitimate interest : improvement of the site and security of transactions.
• Consent : to receive information or marketing offers (if applicable).

6. Transmission of data

The data collected may only be transmitted to:

• Shopify , our e-commerce service provider, for technical management and secure hosting of the site.
• Payment providers (Shopify Payments, PayPal, Apple Pay), for processing financial transactions.
• Carriers (Point Relais, Mondial Relay), for the delivery of orders.

These partners are subject to strict confidentiality and security commitments.

7. Retention period

Your personal data is stored:

• For the entire duration of the commercial relationship , then archived for 5 years from the last order (in accordance with legal obligations).
• Billing data is kept for 10 years (accounting obligation).
• Messages sent via the contact form are kept for a maximum of 12 months .

After these deadlines, the data is deleted or anonymized.

8. Data security

L'atelier LD and its service providers (Shopify, PayPal, etc.) implement all necessary technical and organizational measures to guarantee the security and confidentiality of your data:

• Secure SSL Hosting (HTTPS)
• Protection against unauthorized access
• Regular backups
• Transaction encryption

9. Cookies

The L'atelier LD website uses cookies that are strictly necessary for the proper functioning of the site (basket, session, navigation).

No advertising, tracking or external analysis cookies (such as Google Analytics or Meta Pixel) are used.

You can configure your browser to refuse or delete cookies, but some features of the site may then no longer function correctly.

10. Your rights

In accordance with the GDPR and the “Informatique et Libertés” law, you have the following rights over your personal data:

• Right of access (obtain a copy of your data)
• Right to rectification (correct inaccurate information)
• Right to erasure (delete your data)
• Right to restriction of processing
• Right to object
• Right to portability (receive your data in a readable format)

To exercise your rights, simply send a request by email to:
📩 latelierldbougie@gmail.com
All requests will be processed within 30 days maximum.

11. Transfer outside the European Union

Data processed by Shopify may be hosted outside the European Union (including Canada and the United States).
Shopify is committed to ensuring an adequate level of protection in compliance with the GDPR, in particular through the standard contractual clauses validated by the European Commission.

12. Changes to the Policy

Atelier LD reserves the right to modify this policy at any time in order to ensure its compliance with current legislation.
The applicable version is the one published on the site on the date of your visit.

13. Contact

For any questions regarding the protection of your personal data, you can contact:
📧 latelierldbougie@gmail.com
📍 25 Rue Hector Berlioz, 77470 Trilport, France